Terms and Conditions

Terms and Conditions

The following are the Terms and Conditions (the “Agreement”) which govern your access and use of our online Platform, through which Therapy may be provided (collectively the “Platform”). This website is owned and operated by RV Services Group, and is a part of the Platform. The Platform may be provided or be accessible via multiple websites or applications whether owned and/or operated by us or by third parties, including, without limitation, the website robertvalela.org and its related apps.

By accessing or using the Platform or the Therapy Services, you are entering into this Agreement. You should read this Agreement carefully before starting to use the Platform or utilizing the Therapy Services. If you do not agree to be bound to any term of this Agreement, you must not access the Platform or the Therapy Services.

By accessing and using our Platform or the Therapy Services you affirm that you have read the Terms and Conditions and the Privacy Policy and that you understand, agree and acknowledge to all the terms contained in both of them.

When the terms “we”, “us”, “our” or similar are used in this Agreement, they refer to any company that owns and operates the Platform and the Therapy Services (the “Company”).

Copyright and Trademark Notices

The owners own all content, designs, graphics, pictures, illustrations, software, artwork, video, sound, names, words, titles, phrases, logos and marks displayed on the Platform, and are protected by copyright, trademark and intellectual property laws and treaty provision laws.

The Therapist and Therapy Services

The Platform may be used to connect you with a Therapist who will provide services to you through the Platform (“Therapy Services”).

We require every Therapist providing Therapy Services on the Platform to be trained by psychologists and have experience reading and creating psychological materials or research. Therapists must have a relevant academic degree or certificate in their field, at least 1 year of work experience in their field, and a minimum of 80 hours of hands-on experience supporting others.

THE REGISTERED PSYCHOLOGISTS AND REGISTERED PROVISIONAL PSYCHOLOGISTS (KNOWN AS “THERAPISTS”) ARE NOT PSYCHIATRISTS OR MEDICAL CLINICIANS (E.G., PRIMARY DOCTORS).

THE INFORMATION ON THE PLATFORM ARE NOT THERAPY, PSYCHOTHERAPY OR MENTAL TREATMENT.

The Platform’s role is limited to enabling the Therapy Services while the Therapy Services themselves are the responsibility of the Therapist who provides them. If you feel the Therapy Services provided by the Therapist do not fit your needs or expectations, at any time you may stop utilizing the Therapy Services provided through the Platform.

While we hope the Therapy Services are beneficial to you, you understand, agree and acknowledge that they may not be the appropriate solution for everyone’s needs and that they may not be appropriate for every particular situation and/or may not be a complete substitute for a face-to-face examination and/or care in every particular situation.

Information provided on the Platform and by the Therapists are by way of guidance only AND IS IN NO WAY TO BE A REPLACEMENT FOR PROFESSIONAL MEDICAL ADVICE. The Platform does not provide professional medical services.

DO NOT DISREGARD, AVOID, OR DELAY IN OBTAINING IN-PERSON CARE FROM YOUR DOCTOR OR ANY OTHER QUALIFIED PROFESSIONAL BECAUSE OF INFORMATION OR ADVICE YOU RECEIVED THROUGH THE PLATFORM OR THERAPY.

IF YOU ARE THINKING ABOUT SUICIDE OR IF YOU ARE CONSIDERING HARMING YOURSELF OR OTHERS OR IF YOU FEEL THAT ANY OTHER PERSON MAY BE IN ANY DANGER OR IF YOU HAVE ANY MEDICAL EMERGENCY, YOU MUST IMMEDIATELY CALL THE EMERGENCY SERVICE NUMBER (911 IN CANADA AND US) AND NOTIFY THE RELEVANT AUTHORITIES, LOCAL OR OTHERWISE. SEEK IMMEDIATE IN-PERSON ASSISTANCE. THE PLATFORM IS NOT DESIGNED FOR USE IN ANY OF THE AFOREMENTIONED CASES.

THE PLATFORM IS NOT INTENDED FOR TREATING SEVERE MENTAL ILLNESS OR SUBSTANTIAL DISORDERS (MENTAL OR OTHERWISE).

THE PLATFORM ITSELF IS NOT INTENDED FOR USE FOR THOSE DIAGNOSED WITH A SEVERE MENTAL ILLNESS OR SUBSTANTIAL DISORDER (MENTAL OR OTHERWISE). IF YOU HAVE A SEVERE MENTAL ILLNESS OR SUBSTANTIAL DISORDER (MENTAL OR OTHERWISE) WE RECOMMEND YOU SPEAK TO YOUR DOCTOR OR OTHER QUALIFIED HEALTHCARE PROFESSIONAL.

THE PLATFORM IS NOT INTENDED FOR THE PROVISION OF CLINICAL DIAGNOSIS REQUIRING AN IN-PERSON EVALUATION AND YOU SHOULD NOT USE IT IF YOU NEED ANY OFFICIAL DOCUMENTATION OR APPROVALS FOR PURPOSES SUCH AS, BUT NOT LIMITED TO, COURT-ORDERED COUNSELLING/THERAPY OR EMOTIONAL SERVICE DOG CERTIFICATION. IT IS ALSO NOT INTENDED FOR ANY INFORMATION REGARDING WHICH DRUGS OR MEDICAL TREATMENT MAY BE APPROPRIATE FOR YOU, AND YOU SHOULD DISREGARD ANY SUCH ADVICE IF DELIVERED THROUGH THE PLATFORM, BY THE THERAPISTS AND DURING THERAPY SERVICES.

THERAPY CLIENTS AND USERS OF THE PLATFORM HAVE THE RIGHT TO KEEP ALL THEIR HEALTH INFORMATION PRIVATE AND CONFIDENTIAL. THERAPY CLIENTS AND USERS OF THE PLATFORM DO NOT HAVE TO SHARE OR DISCLOSE ANY PERSONAL HEALTH INFORMATION OR OTHERWISE WITH THE THERAPISTS OR THE PLATFORM.

THE INFORMATION CONTAINED ON THE PLATFORM, WEBSITE ARE FOR GENERAL GUIDANCE ONLY AND WILL NOT BE ASSIMILATED TO OR SUBSTITUTED FOR PROFESSIONAL ADVICE PROVIDED BY A LICENSED PHYSICIAN OR OTHER QUALIFIED LICENSED PROFESSIONAL.

THE PLATFORM, WEBSITE, AND THERAPY SERVICES INTEND TO PROVIDE INFORMATION THAT IS HELPFUL AND EDUCATIONAL.

We hope you find the information helpful and educational, however you should not use the information contained herein for diagnosing a health problem, disease or condition or for selecting a specific course of action. Clients and Platform users should not rely on the information on this Platform or by Therapists as professional medical advice, or use it to replace any relationship with your physician, other licensed healthcare provider, or other qualified licensed professionals. For medical concerns and/or general decision making, including decisions about medication and other treatments, always consult a physician or other qualified licensed professional, in serious cases, seek immediate assistance from emergency personnel.

PLATFORM USERS AND CLIENTS USE THE INFORMATION FROM THE PLATFORM AND THE THERAPY SERVICES AT THEIR OWN RISK.

WE DO NOT MAKE REPRESENTATIONS, ASSURANCES, WARRANTIES OR GUARANTEES RELATED TO OUR PLATFORM, WEBSITE, THERAPY SERVICES OR THE INFORMATION AND CONTENT THEREON OR COMMUNICATED THROUGH ITS FEATURES, THERAPISTS, INCLUDING THE ACCURACY, RELIABILITY, COMPLETENESS, CURRENTNESS OR TIMELINESS OF THAT INFORMATION. WE SPECIFICALLY DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. It is your responsibility to evaluate the information provided. If you are a healthcare professional or other qualified licensed professional, you should exercise your professional judgment in evaluating any information, and we strongly encourage you to confirm the information contained on our Platform, website, and through the Therapy Services with other sources before undertaking any course of action based on it. If you are a client, you should evaluate the information together with your physician and/or another qualified healthcare professional or other qualified licensed professional.

The information presented is solely intended to demonstrate the breadth of the offerings of the Therapy Services and Platform. Services may not be available in all markets because availability is subject to the regulatory practices in individual markets. Please contact our team if you have questions about the availability of the Services in your area.

Cancellation Policy. In the event that you need to cancel or reschedule an appointment, the Platform and Therapy Services requires 24 hours notice. It is considered a “missed appointment” when cancellation notice is given with less than 24 hours or if a client does not show up without cancelling. Those who do not provide at least 24 hours notice will be billed 50% of the full session fee.

PAYMENT TERMS

Currency. Unless otherwise indicated, all amounts displayed to you for the Services are in the Canadian currency.

Fees. Your access to and use of the Therapy Services is subject to your payment of the applicable fees due for the Services selected by You (“Fees”) and all other applicable amounts, charges and taxes indicated to You when you use the Services.

Insurance. The Therapy Services are administered by a team of Therapists. You acknowledge that the Therapy Services may not be covered by any public or private health insurance plan.

PROHIBITED USE OF THE PLATFORM, WEBSITE, AND THERAPY SERVICES

Restrictions on User Content and Use of the Services. The Platform reserves the right to suspend or cancel your access to and/or use of the Website and Services for any reason or for no reason. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce these Terms of Use, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of our users and the public.

In using the Platform, and/or Services you shall not:

  1. copy any content unless expressly permitted to do so herein;
  2. upload, post, email, transmit or otherwise make available any material that:
    • is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful, or racially or ethnically objectionable, encourages criminal behavior, gives rise to civil liability, violates any law, or is otherwise objectionable;
    • You do not have a right to make available under any law or under a contractual relationship;
    • infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party (including privacy rights);
    • is or contains unsolicited or unauthorized advertising, solicitations for business, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;
    • contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or data or the Website or that of any users or viewers of the Website or that compromises a user’s privacy; or
    • contains any falsehoods or misrepresentations or create an impression that You know is incorrect, misleading, or deceptive, or any material that could damage or harm minors in any way;
  3. impersonate any person or entity or misrepresent their affiliation with a person or entity;
  4. forge headers or otherwise manipulate identifiers in order to disguise the origin of any material transmitted to or through the Website or impersonate another person or organization;
  5. interfere with or disrupt the Website or servers or networks connected to the Website, or disobey any requirements, procedures, policies or regulations of networks connected to the Website or probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures;
  6. intentionally or unintentionally violate any applicable local, state, provincial, national or international law or regulation;
  7. collect or store personal data about other users or viewers;
  8. license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Website; or
  9. modify, translate, make derivative works of, disassemble, decompile, reverse compile or reverse engineer any part of the Platform provided as part of the Website or Platform, except to the extent the foregoing restrictions are expressly prohibited by applicable law

Collection of Information

Personal Information

The Platform collects personal data from you in the form of email address, first and last names, communication messages on the Platform, cookies and usage data.

All personal information created, held or collected by us is protected under the Privacy Policy.

We keep appropriate records of the services that we provide. Although the services may often include discussions of sensitive and private information, normally very brief records are kept noting that you have been here, what was done in session, and a general mention of the topics discussed. You have the right to a copy of your file at any time. Your records are maintained in a secure location.

Your personal information is not usually disclosed to anyone other than Platform and Therapy Services staff who need the information to carry out their responsibilities. Any further disclosure of the personal information you give us would be in accordance with the Information Protection and Access Policy. 

Please refer to our Privacy Policy for more information. By accessing and using our Platform or the Therapy Services you affirm that you have read the Terms and Conditions and the Privacy Policy and that you understand, agree and acknowledge to all the terms contained in both of them.

Usage Data

We collect from your usage data, which include IP address, browser type, browser version, time and date of your visit, pages and videos of the Platform you visit, time you spend on the pages and videos, unique device identifiers, and other diagnostic data.

We use cookies and similar tracking technologies to track your activity on The Platform and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We may use other tracking technologies, such as beacons, tags, and scripts to collect and track information and to improve and analyze our Services, website, and mobile application.

We use the usage data to provide, maintain, and improve the Platform and Services; notify you about changes to the Platform; allow you to participate in interactive features of the Platform when you choose to do so; provide customer care and support; monitor the usage of the Platform; detect, prevent, and address technical issues; and ask you to participate in user surveys. Please refer to our Privacy Policy for more information.

Please refer to our Privacy Policy for more information. By accessing and using our Platform or the Services you affirm that you have read the Terms and Conditions and the Privacy Policy and that you understand, agree and acknowledge to all the terms contained in both of them.

Privacy and Security

Protecting and safeguarding any information you provide through the Platform is extremely important to us. Information about our security and privacy practices can be found on our Privacy Policy available at https://robertvalela.org/privacy (The ‘Privacy Policy’).

BY AGREEING TO THIS AGREEMENT AND/OR BY USING THE PLATFORM, YOU ARE ALSO AGREEING TO THE TERMS OF THE PRIVACY POLICY. THE PRIVACY POLICY IS INCORPORATED INTO AND DEEMED A PART OF THIS AGREEMENT. THE SAME RULES THAT APPLY REGARDING CHANGES AND REVISIONS OF THIS AGREEMENT ALSO APPLY TO CHANGES AND REVISIONS OF THE PRIVACY POLICY.

Third Party Content

The Platform may contain other content, products or services which are offered or provided by third parties (“Third Party Content”), links to Third Party Content (including but not limited to links to other websites) or advertisements which are related to Third Party Content. We have no responsibility for the creation of any such Third Party Content, including (but not limited to) any related products, practices, terms or policies, and we will not be liable for any damage or loss caused by any Third Party Content.

The Platforms uses Third Party Content services to collect data, which may be externally hosted on Third Party cloud-based services. When information is transmitted over the internet privacy cannot be guaranteed. There is always a risk your responses may be intercepted by a third party (e.g., government agencies, hackers). There is a small risk with any platform such as this of data that is collected on external servers falling outside the control of Platform. We employ security protocols to protect user and client information and data.

We use Third Party Content service providers to operate the Platform and Therapy Services such as Zoom, Doxy.me, Calendly, and Gmail. Further, we use Google Analytics, to measure traffic patterns to, from, and within the Platform.  

Zoom and Doxy.me are web-based video conferencing tools that may have a local, desktop client and a mobile app that allows users to meet online, with or without video. Zoom and Doxy.me users can choose to record sessions, collaborate on projects, and share or annotate on one another’s screens, all with one easy-to-use Platform.  

We use Zoom and Doxy.me as a communication tool between Therapists, and users.

Google Analytics, a web analytics service provided by Google, Inc., uses first-party cookies, which are text files placed on your computer, to help analyze how users use the Platform. Google Analytics uses “session” and “persistent” cookies to collect standard log information and to track visitor behaviour information, in an anonymous form, and compile statistical reports on-site activity. The information generated by the cookies about your use of the Site (including your IP address) is transmitted to Google servers outside Canada. No personally identifiable information is recorded or provided to Google. 

We use the statistical reports generated by Google Analytics to help us make the Platform more useful to visitors.

Content Submissions

By uploading or submitting any information or content to the Platform through the submission mechanisms and forms provided on Zoom, Doxy.me, Calendly, Gmail, or the Platform, you automatically grant the Owners the non-exclusive right to use this information royalty-free, in perpetuity, for the purpose of providing the Platform services to you.

Monitoring

We have the right to monitor the Platform electronically from time to time and to disclose any information as necessary to satisfy any law, regulation or other governmental request, to operate a website or any of the services properly, or to protect itself or its users in accordance with the Information Protection and Access Policy.

Disclaimer of Warranty and Limitation of Liability

YOU HEREBY RELEASE US AND AGREE TO HOLD US HARMLESS FROM ANY AND ALL CAUSES OF ACTION AND CLAIMS OF ANY NATURE RESULTING FROM THE THERAPY SERVICES OR THE PLATFORM, INCLUDING (WITHOUT LIMITATION) ANY ACT, OMISSION, OPINION, RESPONSE, ADVICE, SUGGESTION, INFORMATION AND/OR SERVICE OF ANY THERAPIST AND/OR ANY OTHER CONTENT OR INFORMATION ACCESSIBLE THROUGH THE PLATFORM.

YOU UNDERSTAND, AGREE AND ACKNOWLEDGE THAT THE PLATFORM IS PROVIDED “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, NON-INFRINGEMENT, SECURITY, FITNESS FOR A PARTICULAR PURPOSE OR ACCURACY. THE USE OF THE PLATFORM IS AT YOUR OWN RISK. TO THE FULLEST EXTENT OF THE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED.

YOU UNDERSTAND, AGREE AND ACKNOWLEDGE THAT WE SHALL NOT BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES.

YOU UNDERSTAND, AGREE AND ACKNOWLEDGE THAT OUR AGGREGATE LIABILITY FOR DAMAGES ARISING WITH RESPECT TO THIS AGREEMENT AND ANY AND ALL USE OF THE PLATFORM WILL NOT EXCEED THE TOTAL AMOUNT OF MONEY PAID BY YOU OR ON YOUR BEHALF THROUGH THE PLATFORM IN THE 3 MONTHS PERIOD PRIOR TO THE DATE OF THE CLAIM.

If the applicable law does not allow the limitation of liability as set forth above, the limitation will be deemed modified solely to the extent necessary to comply with applicable law.

This section (limitation of liability) shall survive the termination or expiration of this Agreement.

Your account, representations, conduct and commitments

You hereby confirm that you are legally able to consent to receive Therapy Services, or have the consent of a parent or guardian, and that you are legally able to enter into a contract.

You hereby confirm and agree that all the information that you provided in or through the Platform, and the information that you will provide in or through the Platform in the future, is accurate, true, current and complete. Furthermore, you agree that during the term of this Agreement you will make sure to maintain and update this information so it will continue to be accurate, current and complete.

You agree, confirm and acknowledge that you are responsible for maintaining the confidentiality of your password and any other security information related to your account (collectively “Account Access”). We advise you to change your password frequently and to take extra care in safeguarding your password.

You agree to notify us immediately of any unauthorized use of your Account Access or any other concern for breach of your account security.

You agree, confirm and acknowledge that we will not be liable for any loss or damage that incurred as a result of someone else using your account, either with or without your consent and/or knowledge.

You agree, confirm and acknowledge that you are solely and fully liable and responsible for all activities performed using your Account Access. You further acknowledge and agree that we will hold you liable and responsible for any damage or loss incurred as a result of the use of your Account Access by any person whether authorized by you or not, and you agree to indemnify us for any such damage or loss.

You agree and commit not to use the account or Account Access of any other person for any reason.

You agree and confirm that your use of the Platform, including the Therapy Services, is for your own personal use only and that you are not using the Platform or the Therapy Services for or behalf of any other person or organization.

You agree and commit not to interfere with or disrupt, or attempt to interfere with or disrupt, any of our systems, services, servers, networks or infrastructure, or any of the Platform’s systems, services, servers, networks or infrastructure, including without limitation obtaining unauthorized access to the aforementioned.

You agree and commit not to make any use of the Platform for the posting, sending or delivering of either of the following: (a) unsolicited email and/or advertisement or promotion of goods and services; (b) malicious software or code; (c) unlawful, harassing, privacy invading, abusive, threatening, vulgar, obscene, racist or potentially harmful content; (d) any content that infringes a third party right including intellectual property rights; (e) any content that may cause damage to a third party; (f) any content which may constitute, cause or encourage a criminal action or violate any applicable law.

You agree and commit not to violate any applicable local, state, provincial, national or international law, statute, ordinance, rule, regulation or ethical code in relation to your use of the Platform, Therapy Services, and your relationship with the Therapists and us.

If you receive any file from us or from a Therapist, whether through the Platform or not, you agree to check and scan this file for any virus or malicious software prior to opening or using this file.

You will indemnify us, defend us, and hold harmless the Owners, their Director and Board of Governors, officers, employees, Therapists, and agents from and against any and all claims, losses, causes of action, demands, liabilities, costs or expenses (including, but not limited to, litigation and reasonable attorneys’ fees and expenses) arising out of or relating to any of the following: (a) your access to or use of the Platform; (b) any actions made with your account or Account Access whether by you or by someone else; (c) your violation of any of the provisions of this Agreement; (d) non-payment for any of the services (including Therapy Services) which were provided through the Platform or another service (e.g., Calendly, Zoom, Doxy.me, Gmail); (e) your violation of any third party right, including, without limitation, any intellectual property right, publicity, confidentiality, property or privacy right; (f) content that you transmit to the Platform and Therapists. This clause shall survive expiration or termination of this Agreement.

You confirm and agree to use only credit cards or other payment means (collectively “Payment Means”) which you are duly and fully authorized to use, and that all payment related information that you provided and will provide in the future, to or through the Platform and Therapists, is accurate, current and correct and will continue to be accurate, current and correct.

You agree to pay all fees and charges associated with your Account and the Therapy Services you receive on a timely basis and according to the fees schedule, the terms and the rates as published on the Platform. By providing us with your Payment Means you authorize us to bill and charge you through that Payment Means and you agree to maintain valid Payment Means information in your Account information.

If you have any concerns about a bill or a payment, please contact us immediately by sending an email to [email protected]. We will evaluate your issue on a case by case basis and, at our discretion, take steps to resolve any issue, including but not limited to providing Therapy Services at no cost to you and issuing partial or full refunds when applicable.

Modifications, Termination, Interruption and Disruptions to the Platform

You understand, agree and acknowledge that we may modify, suspend, disrupt or discontinue the Therapy Services, the Platform, any part of the Platform or the use of the Platform, whether to all clients, users, visitors, or to you specifically, at any time with or without notice to you. You agree and acknowledge that we will not be liable for any of the aforementioned actions or for any losses or damages that are caused by any of the aforementioned actions.

The Platform depends on various factors such as software, hardware and tools, either our own or those owned and/or operated by our contractors and suppliers. While we make commercially reasonable efforts to ensure the Therapy Services and Platform’s reliability and accessibility, you understand and agree that no platform can be 100% reliable and accessible and so we cannot guarantee that access to the Platform or Therapy Services will be uninterrupted or that it will be accessible, consistent, timely or error-free at all times.

Notices

We may provide notices or other communications to you regarding this agreement or any aspect of the Platform, by email to the email address that we have on record, by regular mail or by posting it online. The date of receipt shall be deemed the date on which such notice is given. Notices sent to us must be delivered by email to [email protected].

Governing Law

Visitors can access the Platform from all Canadian provinces and territories, as well as from other countries. The Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, and these laws apply to the use of the Platform, notwithstanding your domicile, residency or physical location. You hereby attorn to the exclusive jurisdiction of the courts of the Province of Alberta and all courts competent to hear appeals therefrom.

Important notes about our Agreement

This Agreement and our relationship with you shall both be interpreted solely in accordance with the laws of the Province of Alberta excluding any rules governing choice of laws.

You irrevocably agree that the exclusive venue for any action or proceeding arising out of relating to this Agreement or our relationship with you, regardless of theory, shall be the courts of the Province of Alberta. You irrevocably consent to the personal jurisdiction of the aforementioned courts and hereby waive any objection to the exercise of jurisdiction by the aforementioned courts.

THIS AGREEMENT CONSTITUTES THE ENTIRE AGREEMENT BETWEEN YOU AND US. YOU CONFIRM THAT YOU HAVE NOT RELIED UPON ANY PROMISES OR REPRESENTATIONS BY US EXCEPT AS SET FORTH IN THIS AGREEMENT.

We may change this Agreement by posting modifications on the Platform. Unless otherwise specified by us, all modifications shall be effective upon posting. Therefore, you are encouraged to check the terms of this Agreement frequently. The last update date of this Agreement is posted at the bottom of the Agreement. By using the Platform after the changes become effective, you agree to be bound by such changes to the Agreement. If you do not agree to the changes, you must terminate access to the Platform and participation in its Services.

We may freely transfer or assign this Agreement or any of its obligations hereunder.

The paragraph headings in this Agreement are solely for the sake of convenience and will not be applied in the interpretation of this Agreement.

If any provision of this Agreement is held by a court of competent jurisdiction to be illegal, invalid, unenforceable, or otherwise contrary to law, the remaining provisions of this Agreement will remain in full force and effect.

To clear any doubt, all clauses regarding limitations of liabilities and indemnification shall survive the termination or expiration of this Agreement.

Last Updated: February 03, 2024. If you are experiencing an emergency, in a crisis or any other person may be in danger – don’t use this site. Please call 911 (IN CANADA OR THE US), your local emergency number, or go to the nearest Emergency Department.