Terms and Conditions

These Terms and Conditions (the “Agreement”) govern your use of our online platform (the “Platform”), through which therapy services, products, courses, and other offerings (collectively, the “Services”) are made available. The website robertvalela.org (the “Site”) is owned by 12623161 Canada Inc. (operating as “RV Services Group”) and is an integral part of the Platform. The Platform may be accessed through various Services, systems, websites, or applications, whether owned and/or operated by us or by third parties not party to this Agreement (“Third Parties”), including, without limitation, the Site and its associated systems, Services, and applications. This Platform functions as an eCommerce website.

We take the protection and safeguarding of any information you provide through the Platform or Services very seriously as your privacy is extremely important to us. We are constantly putting a great deal of thought, effort, and procedures in place in order to protect and safeguard your privacy. Details about our security and privacy practices can be found in our Privacy Policy, available at https://robertvalela.org/privacy-policy/ (the “Privacy Policy”).

By accessing or using the Platform or Services, including submitting any information through the Platform, you confirm that you have read, understood, accept, and agree to be bound by this Agreement, as well as the Privacy Policy, and that you will comply with them at all times. Please read this Agreement and the Privacy Policy carefully before using the Platform or any of the Services.

If you do not agree to any of the terms outlined in this Agreement, as well as the Privacy Policy, you must not access or use the Platform or Services.

DEFINITIONS

“Agreement” is defined as specified in the section above;
“Privacy Policy” is defined as specified in the section above;
“Third Parties” refers to individuals or entities not party to this Agreement, whether collectively or individually referred to as a “Third Party”;
“User” refers to any individual who accesses, browses, views, or interacts with the Platform, whether for the purpose of reading or reviewing information, exploring content, or making a purchase (including, without limitation, products, courses, or other offerings available on the Platform). Users may include visitors seeking information, registered Platform members, or customers engaging with the Platform’s Services or products;
“Addiction” means a behaviour or use of a substance that results in a physical or psychological dependence and continues despite the negative effects;
“Mental Disorder” means a substantial disorder of thought, mood, perception, orientation or memory that grossly impairs
- i. judgment,
- ii. behaviour,
- iii. capacity to recognize reality; or
- iv. ability to meet the ordinary demands of life;
“Therapy” means treatment that has the objective of addressing a mental disorder or addiction;
“Therapist(s)” means a registered psychologist or a registered provisional psychologist or another registered and/or qualified mental health provider licensed to practice Therapy and/or psychology in the Province of Alberta in association with RV Services Group;
“Client” means an individual who uses or accesses the Platform and/or Services directly facilitated and supported by a Therapist from RV Services Group for the purposes of receiving Therapy;
“Personal Data” means any information that relates to an identified or identifiable individual, including but not limited to personal, sensitive, or health information;
“Account Access” collectively refers to the password and any other security information related to an individual’s account, including, without limitation, two-factor authentication codes, which the account holder is responsible for keeping confidential;
“Payment Means” collectively refers to credit cards and any other methods of payment used by an individual, for which the party is solely and fully responsible for ensuring authorized and proper use; and
“Processing, processes, or process” means any action involving the utilization of Personal Data. This encompasses acquiring, recording, storing, or performing any operation or series of operations on the data, including, without limitation, organizing, modifying, retrieving, employing, sharing, deleting, or destroying it. Additionally, processing covers the transfer of Personal Data to Third Parties.

THE THERAPIST AND SERVICES

1. Connection with Therapists. The Platform is designed to connect you with a Therapist who will provide Therapy through the Platform (“Therapy Services”). The Platform’s role is limited to enabling the provision of these Therapy Services and other Services, while the actual Therapy is the responsibility of the Therapist.
2. Therapist Qualifications. Therapist(s) providing Therapy Services on the Platform are required to have relevant training by qualified mental health professionals, experience in creating and interpreting mental health materials or research, a relevant academic degree or certification in their field, at least one year of experience in the field of mental health, and a minimum of 80 hours of hands-on experience supporting others regarding mental health.
3. Non-Medical Professionals. The Therapist(s) available through the Platform are not psychiatrists or medical clinicians (e.g., primary care doctors).
4. Limitations of Services. You acknowledge and understand that the Therapy Services, as well as any other Services, including, without limitation, products, courses, or other offerings provided through the Platform, may not be the appropriate solution for every individual’s needs or for every situation. These Services and offerings are not a substitute for face-to-face care in certain circumstances. If at any point you feel that the Therapy Services, any other Services, or other offerings do not meet your needs, you may discontinue their use at any time.
5. Emergency Situations. If you are thinking about suicide, considering harming yourself or others, feel that someone is in immediate danger, or have a medical emergency, you must immediately call emergency services (911 in Canada and the U.S.) and seek in-person assistance. The Platform and/or Site is not designed for use in these cases, nor is it intended for the treatment of severe mental disorders.
6. Limitations for Severe Conditions. The Platform and/or Site is not intended for individuals diagnosed with severe mental disorders. If you have such conditions, we recommend seeking professional medical care from a qualified healthcare provider.
7. Clinical Diagnosis or Official Documentation. The information on the Platform and/or Site is not designed to provide clinical diagnoses that require in-person or virtual evaluations by a qualified healthcare provider. It should not be used for official documentation purposes, including but not limited to court-ordered counseling, emotional support animal certifications, or medical treatment recommendations. Any advice of this nature provided through the Platform should be disregarded. While some particularly qualified Therapists on the Platform may be capable of providing diagnoses, these should be obtained through the Therapy Services or proper clinical channels outside of the Platform.
8. Confidentiality and Privacy. Therapy Clients and Users of the Platform have the right to keep all Personal Data private and confidential. You are not required to share personal health information with the Therapist(s) or the Platform unless you choose to do so. However, please understand that without certain Personal Data, we may be unable to provide the full range of Services.
9. Availability of Services. The information presented on the Platform is intended to demonstrate the breadth of Services. However, Services may not be available in all regions, as availability is subject to local regulations. Please contact our team if you have questions regarding service availability in your area.

PLATFORM INFORMATION

10. Non-Medical Information Disclaimer. The information provided on the Platform is not Therapy, psychotherapy, or mental health treatment, nor is it a substitute for professional medical advice. The Platform does not offer medical services, and any information provided is intended for general guidance and educational purposes only.
11. Non-Medical Guidance. The information on the Platform is for general guidance only and is not a substitute for professional advice provided by licensed physicians or other healthcare professionals. You should always consult a qualified professional for medical concerns, diagnoses, or decisions regarding medications and treatments.
12. Evaluation of Information. It is your sole responsibility to evaluate the information provided on the Platform. If you are a healthcare professional, you should exercise professional judgment in assessing the content. Users and Clients should consult with their physicians or other healthcare providers before taking any action based on the information provided through the Platform.
13. Client and User Responsibility. Clients and Users of the Platform should not rely solely on the information provided on the Platform or by Therapists for medical advice. It is important to maintain relationships with your physician or licensed healthcare provider for medical decisions. For serious medical concerns, seek immediate assistance from emergency personnel. YOU AGREE TO ASSUME FULL RESPONSIBILITY FOR YOUR RELIANCE ON ANY INFORMATION OR SERVICES PROVIDED THROUGH THE PLATFORM.

PLATFORM AND SERVICES RISK

14. Use at Own Risk. You agree to assume full and sole responsibility for your reliance on any information or Services provided through the Platform. PLATFORM USERS AND CLIENTS USE THE SERVICES AND INFORMATION PROVIDED ON THE PLATFORM AND/OR SITE AT THEIR OWN RISK. The Platform, Site, Services, Therapists, and information are not guaranteed to be a fit for every situation or individual.
15. Internet Transmission Risks. When information is transmitted over the internet, privacy cannot be guaranteed. There is always a risk that your responses or data may be intercepted by Third Parties (e.g., government agencies, hackers).
16. Risk of External Data Storage. There is a small risk that information and Personal Data collected on external servers, such as those hosted by Third Party cloud-based services, may fall outside the control of the Platform or the Third Party providing the service(s).

PLATFORM SECURITY

17. Security. We take steps to protect and secure User and Client Personal. However, despite our efforts, we cannot guarantee complete (e.g., 100%) protection, privacy, or security when information, including, without limitation, Personal Data is transmitted over the internet.
18. Commitment to Data Protection. While we recognize the risks associated with Third Party services, including, without limitation, hosting and internet transmission, we remain committed to safeguarding your Personal Data.

RIGHTS TO SUSPEND PLATFORM ACCESS AND MANAGE INFORMATION

19. Suspension or Cancellation of Access. RV Services Group, the Platform, and Therapists reserve the right to suspend or cancel your access to and/or use of the Platform and Services at any time, for any reason or no reason, including, but not limited to, cases where you are using the Platform illegally or in violation of this Agreement.
20. Right to Access and Disclose Information. We reserve the right to access, read, preserve, monitor, and disclose any information as we reasonably believe necessary in order to:
21. Legal Compliance. We may disclose information to satisfy any applicable law, regulation, legal process, or governmental request.
22. Platform Operation. We may access or disclose information to operate the Platform or any of the Services properly.
23. Enforcement of the Agreement. We may disclose information to enforce this Agreement, including investigating potential violations.
24. Privacy Policy Compliance. We may access information to ensure adherence to the Privacy Policy, including investigating potential violations.
25. Fraud and Security. We may access or disclose information to detect, prevent, or address fraud, security, or technical issues.
26. User Support. We may access information in order to respond to User support requests.
27. Protection of Rights and Safety. We may disclose information to protect the rights, property, or safety of our Users, Clients, the public, or RV Services Group.

USER RESPONSIBILITIES, ACCOUNT MANAGEMENT, AND PAYMENT OBLIGATIONS

28. Use of the Platform and Services. When you use the Platform and/or Services, you agree and commit to the following:
29. Legal Capacity. You confirm that you are legally able to consent to receive our Services, or you have the consent of a parent or guardian, and that you are legally able to enter into a contract.
30. Personal Data Accuracy. You are solely responsible for ensuring that all Personal Data you provide through your account is accurate, truthful, current, and complete. You agree to promptly update your Personal Data as necessary to maintain its accuracy, truthfulness, and completeness.
31. Account Security. You are solely responsible for your account and for maintaining the security and privacy of your Account Access and/or Personal Data associated with your account.
32. Security Recommendations. We strongly recommend that you set up two-factor authentication for your account, log out after each session, change your password regularly, and take extra precautions in safeguarding your password.
33. File Security. You are solely responsible for checking and scanning all files for viruses or malicious software before opening or using them, regardless of whether the file is received from us, the Site, the Platform, the Services, or from a Therapist, whether through the Platform or other means.
34. Personal Use Only. You are solely responsible for ensuring that your use of the Platform and Services is for your personal use only.
35. Unauthorized Access. You are solely responsible for immediately notifying us of any unauthorized use of your Account Access or concerns about a potential breach of your account security.
36. Account Liability. You are solely and fully liable and responsible for all activities conducted using your Account Access.
37. Liability for Unauthorized Use. We will hold you liable and responsible for any damage or loss incurred as a result of the use of your Account Access by any person, whether authorized by you or not, and you agree to indemnify us for any such damage or loss.
38. Grant of Rights to Submitted Content. By uploading or submitting any information or content to the Platform through the submission mechanisms provided, you automatically grant the Owners a non-exclusive, royalty-free, perpetual right to use this information for the purpose of providing the Platform and/or Services to you.
39. Compliance with Laws. You are solely responsible for ensuring that your use of the Platform, Services, and interactions with Therapists and us comply with all applicable local, state, provincial, national, and international laws, statutes, ordinances, rules, regulations, and ethical codes.
40. Liability for Violations. We will hold you liable and responsible for any damages or losses incurred as a result of violating any applicable local, state, provincial, national, or international laws, statutes, ordinances, rules, regulations, or ethical codes in relation to your use of the Platform, Services, and your relationship with Therapists and us.
41. Authorized Use of Payment Means. You are solely and fully liable and responsible for ensuring that you use Payment Means that you are duly and fully authorized to use. You must ensure that all payment-related information you provide to or through the Platform and/or Therapists is accurate, truthful, current, complete, and will continue to be so.
42. Liability for Unauthorized Payments. We will hold you liable and responsible for any damages or losses incurred as a result of using Payment Means on the Platform or for Services that you are not duly and fully authorized to use.
43. Payment Responsibility. You are solely responsible for paying all fees and charges associated with your Account and the Services you receive, on a timely basis, according to the fee schedule, terms, and rates published on the Platform.
44. Authorization to Charge Payment Means. You authorize us to bill and charge you through your Payment Means, and you agree to maintain valid Payment Means information in your Account by keeping it up to date.
45. Disputes Over Payments. If you have any concerns about a bill or payment, please contact us immediately by emailing [email protected]. We will evaluate your issue on a case-by-case basis and, at our discretion, may take steps to resolve the matter, including but not limited to providing Services at no cost or issuing partial or full refunds when applicable.

PROHIBITED CONDUCT AND MISUSE OF THE PLATFORM

46. Prohibited Uses of the Platform and/or Services. When using the Platform and/or Services, you shall not:
47. Unauthorized Account Use. You shall not use the account or Account Access of any other person for any reason.
48. Use for Others. You shall not use the Platform or the Services on behalf of any other person or organization.
49. Copying Content. You shall not copy any content from the Platform unless expressly permitted to do so herein.
50. Prohibited Materials. You shall not upload, download, process, post, email, transmit, or otherwise make available any material that:
- a. Is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful, racially or ethnically objectionable, encourages criminal behavior, gives rise to civil liability, violates any law, or is otherwise objectionable.
- b. You do not have the right to make available under any law or contractual relationship.
- c. Infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party, including privacy rights.
- d. Contains unsolicited or unauthorized advertising, business solicitations, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation.
- e. Contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software, hardware, telecommunications equipment, all types and forms of information and data, or the Platform, or that of any Users or viewers of the Platform, or that compromises a User’s privacy.
- f. Contains falsehoods, misrepresentations, or creates an impression that you know is incorrect, misleading, or deceptive, or any material that could damage or harm minors or adults in any way.
51. Impersonation. You shall not impersonate any person or entity or misrepresent your affiliation with a person or entity.
52. Forging Information. You shall not forge headers or otherwise manipulate identifiers to disguise the origin of any material transmitted to or through the Platform or impersonate another person or organization.
53. System Interference. You shall not interfere with, disrupt, or attempt to interfere with or disrupt the Platform, any of our systems, Services, servers, networks, or infrastructure, or any systems, services, servers, networks, or infrastructure connected to the Platform. This includes, but is not limited to, disobeying any requirements, procedures, policies, or regulations of networks connected to the Platform, probing, scanning, or testing the vulnerability of any system or network, or breaching or circumventing any security or authentication measures. You are strictly prohibited from obtaining or attempting to obtain unauthorized access to any part of the Platform, our systems, or any related networks and infrastructure.
54. Legal Compliance. You shall not intentionally or unintentionally violate any applicable local, state, provincial, national, or international law or regulation.
55. Collecting Personal Data. You shall not collect or store Personal Data, sensitive information, or health information about other Users.
56. Commercial Exploitation. You shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Platform or any part of the Platform.
57. Reverse Engineering. You shall not modify, translate, create derivative works of, disassemble, decompile, reverse compile, or reverse engineer any part of the Platform, except to the extent that such restrictions are expressly prohibited by applicable law.

PAYMENT TERMS

58. Currency. Unless otherwise specified, all fees and amounts related to the Services are quoted in Canadian dollars (CAD).
59. Fees and Charges. Your access to and use of the Therapy Services are conditional upon the payment of all applicable fees for the selected Services (“Fees”), as well as any other related charges and taxes as indicated at the time of your transaction. All payments must be made in accordance with the terms provided at the point of sale.
60. Insurance Coverage. Services provided by our team of Therapists may not be covered by public or private health insurance plans. You acknowledge that any associated costs for these Services are your sole responsibility unless otherwise covered by a third-party insurer.
61. Cancellation Policy. In the event that you need to cancel or reschedule an appointment, the Therapist requires 24 hours notice. It is considered a “missed appointment” when cancellation notice is given with less than 24 hours or if a client does not show up without cancelling. Those who do not provide at least 24 hours notice will be billed 100% of the full session fee.

THIRD PARTY CONTENT AND DATA HANDLING

62. Third Party Content. The Platform may include content, products, or services offered or provided by Third Parties (“Third Party Content”), including links to Third Party Content such as external websites or advertisements. We are not responsible for the creation, quality, practices, terms, or policies of any Third Party Content, including any related products or services.
63. No Guarantees on Third Party Content. We make no guarantees regarding the quality, security, or accuracy of goods or services made available by Third Parties through and/or our Platform. We are not liable for any damage or loss arising from your use of or reliance on Third Party Content.
64. Responsibility for Third Party Terms and Policies. It is your sole responsibility to read and understand the terms and policies of Third Party Content, including, without limitation, websites, systems, or services before using them.
65. Data Collection and Storage Using Third Party Services. The Platform uses Third Party Content to collect and store Personal Data and information, which may be externally hosted on cloud-based platforms provided by Third Parties.

SERVICE MODIFICATIONS, PLATFORM RELIABILITY, AND INTERRUPTIONS

66. Modification, Suspension, or Discontinuation of Services. You understand, agree, and acknowledge that we may modify, suspend, disrupt, or discontinue the Services, the Platform, any part of the Platform, or the use of the Platform at any time, whether for all Clients, Users, visitors, or for you specifically, with or without notice.
67. Platform Dependency on External Factors. The Platform relies on various factors, including software, hardware, and tools, either owned by us or by Third Parties, contractors, and suppliers. While we make commercially reasonable efforts to ensure the Platform’s security, reliability, and accessibility, these external factors may affect the performance of the Platform.
68. No Guarantee of Uninterrupted Access. You understand and agree that no platform can be 100% secure, private, reliable, and accessible at all times. Therefore, we cannot guarantee that access to the Platform or Therapy Services will be uninterrupted, accessible, consistent, timely, secure, private, or error-free.

LIMITATION OF LIABILITY

69. Release of Liability. You hereby fully and irrevocably release RV Services Group, along with our owners, directors, officers, agents, employees, subsidiaries, and affiliates, from any and all causes of action, claims, and demands of any nature arising from or related to the therapy services or the use of the Platform. This includes, without limitation, any act, omission, opinion, response, advice, suggestion, information, or service provided by any Therapist or other content or information accessible through the Platform.
70. No Liability for Service Modifications. We will not be liable for any actions resulting from the modification, suspension, disruption, or discontinuation of the Services or Platform. This includes any losses, damages, or liabilities arising from such actions.
71. Disclaimer of Warranties. You fully understand, acknowledge, and agree that the Site and Platform are provided strictly “as is,” without any express or implied warranties of any kind. This includes, but is not limited to, implied warranties of merchantability, non-infringement, security, fitness for a particular purpose, or accuracy. Your use of the Platform is entirely at your own risk. To the maximum extent permitted by law, RV Services Group, along with its owners, directors, officers, agents, employees, subsidiaries, and affiliates, explicitly disclaims all warranties, express or implied, in connection with the Platform and its services.
72. No Warranties or Guarantees. We make no representations, assurances, warranties, or guarantees of any kind regarding the accuracy, reliability, completeness, currentness, or timeliness of the information provided on the Platform, nor do we guarantee the quality, efficacy, or suitability of the Therapy Services. All warranties, whether express or implied, statutory or otherwise—including but not limited to implied warranties of merchantability or fitness for a particular purpose—are expressly disclaimed to the fullest extent permitted by law. You agree to assume full responsibility for your reliance on any information or Services provided through the Platform.
73. Exclusion of Indirect Damages. You understand, acknowledge, and agree that RV Services Group and our owners, directors, officers, agents, employees, subsidiaries, and affiliates shall not be liable to you or any Third Party for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or relating to your use of the Platform or this Agreement, even if we have been advised of the possibility of such damages.
74. No Liability for Unauthorized Use of Account. RV Services Group, along with our owners, directors, officers, agents, employees, subsidiaries, and affiliates, shall not be liable for any loss or damage arising from unauthorized access to or use of your account, whether with or without your knowledge or consent.
75. Limitation of Liability. You agree that the total aggregate liability of RV Services Group, including our owners, directors, officers, agents, employees, subsidiaries, and affiliates, for any damages arising from or related to this Agreement or your use of the Platform will not exceed the total amount of fees paid by you through the Platform in the three-month period preceding the date of the claim.
76. Modification of Limitation of Liability. If applicable law does not allow for the limitation of liability as set forth in this Agreement, the limitation will be modified solely to the extent necessary to comply with applicable law.
77. Survival of Limitation of Liability Provisions. The limitation of liability provisions, along with their obligations outlined in this Agreement, including, without limitation, those specified in clauses 69 through 76, shall survive the termination or expiration of this Agreement. These provisions will continue to remain in effect and be fully enforceable beyond the Agreement’s conclusion.

INDEMNITY

78. General Indemnification. Except where prohibited by law, by using this Site and/or Platform, you agree to fully indemnify, defend, and hold harmless RV Services Group, its owners, directors, officers, agents, employees, subsidiaries, affiliates, and Therapists from any and all claims, actions, losses, damages, liabilities, and expenses, including reasonable legal fees, arising out of or relating to your use of the Site or Platform. This includes but is not limited to the following:
79. Indemnification for Account Access. You are responsible for any actions made with your account or Account Access, whether by you or by another party. You agree to indemnify us against any claims or damages arising from such actions.
80. Indemnification for Violations of Terms. You agree to indemnify and hold us harmless from any claims, damages, or liabilities arising from your violation of these Terms and Conditions or any other provisions of this Agreement.
81. Indemnification for Non-Payment. You agree to indemnify RV Services Group for any claims, damages, or expenses arising from your non-payment for any Services, including Therapy or other Services provided through the Platform or via other services provided by Third Parties (including, without limitation, Calendly, Zoom, Doxy.me, Gmail, Google Meet, Jane, and Practice Better).
82. Indemnification for Third-Party Rights Violations. You agree to indemnify us for any claims, damages, or liabilities arising from your violation of any Third Party rights, including but not limited to intellectual property, publicity, confidentiality, property, or privacy rights.
83. Indemnification for Content Transmission. You agree to indemnify RV Services Group and its affiliates for any claims, actions, or liabilities arising from any content you transmit to the Platform or Therapists.
84. Survival of Indemnification Provisions. The indemnification provisions, along with their obligations outlined in this Agreement, including, without limitation, those specified in clauses 78 through 83, shall survive the termination or expiration of this Agreement. These provisions will continue to remain in effect and be fully enforceable beyond the Agreement’s conclusion.

MISCELLANEOUS

85. Amendments to Terms and Conditions. These Terms and Conditions may be amended periodically to ensure compliance with applicable laws and to reflect changes in the operation of our Site, Platform, and/or Services, as well as updates to the expected behaviour of Users on our Platform.
86. Notices and Communications. We will provide notices or communications regarding this Agreement or any aspect of the Platform via email, regular mail, or by posting them online. The date on which such notice is received shall be considered the date the notice is given. Notices sent to us must be delivered via email to [email protected].
87. Independent Parties. RV Services Group and you are acting as independent parties under this Agreement. No agency, partnership, joint venture, employer-employee, or franchisor-franchisee relationship is intended or created by this Agreement or the Privacy Policy. Neither party shall have the authority to enter into any agreement or commitment on behalf of the other without prior written consent.
88. Force Majeure. RV Services Group shall not be liable for any delays or hindrances in fulfilling its obligations under this Agreement caused by circumstances beyond its reasonable control, including, but not limited to, pandemics, strikes, lockouts, labour disputes, fire, explosion, acts of God, war, terrorism, or threats of terrorism, or other similar events. In the event such circumstances arise, any resulting failure to perform shall not be considered a breach of this Agreement.
89. Assignment of Agreement. We may freely transfer or assign this Agreement or any of our obligations under it.
90. Severability. If any provision and/or clause of these Terms and Conditions is found to be inconsistent, invalid, or unenforceable under applicable law, that provision and/or clause will be deemed void and removed from the Agreement without affecting the validity or enforceability of the remaining provisions and/or clauses. If a court of competent jurisdiction holds any provision and/or clause of this Agreement to be illegal, invalid, or unenforceable, the remaining provisions and/or clauses shall continue to be fully valid and enforceable.
91. Jurisdiction and Governing Law. Visitors can access the Platform from all Canadian provinces and territories, as well as from other countries. These Terms are governed by the laws of the Province of Alberta, notwithstanding your domicile, residency, or physical location.
92. Interpretation of the Agreement. This Agreement, along with our relationship with you, shall be interpreted solely in accordance with the laws of the Province of Alberta, excluding any rules governing choice of laws.
93. Jurisdiction and Venue. You hereby submit to the exclusive jurisdiction of the courts of the Province of Alberta and all courts competent to hear appeals from them. You irrevocably agree that any action or proceeding arising out of or relating to this Agreement, regardless of the theory, shall be exclusively brought in the courts of the Province of Alberta. You also irrevocably consent to the personal jurisdiction of these courts and waive any objection to the exercise of jurisdiction or venue by these courts.
94. Headings for Convenience. The headings in this Agreement, including but not limited to section, provision and/or clause headings, are provided for convenience only and shall not be used to interpret or influence the meaning or scope of any provision within this Agreement.
95. Entire Agreement. This Agreement constitutes the entire agreement between you and RV Services Group, superseding all prior understandings, representations, negotiations, and communications, whether oral or written. You confirm that you have not relied on any promises or representations made by us, except for those expressly stated in this Agreement.
96. Survival of Clauses. For clarity, all clauses regarding limitations of liabilities and indemnification shall survive the termination or expiration of this Agreement.
97. Language of the Agreement. The Parties have agreed that this Agreement and all related documents shall be drafted in English.

CONTACT DETAILS

Please contact us if you have any questions or concerns. Our contact details are as follows:

[email protected]

You can also contact us through contact methods available on our Site.

Effective Date: 15 day of September, 2024.

Last Updated: 15 day of September, 2024.

IF YOU ARE EXPERIENCING AN EMERGENCY, IN A CRISIS OR ANY OTHER PERSON MAY BE IN DANGER – DON’T USE THIS SITE. PLEASE CALL 911 (IN CANADA OR THE US), YOUR LOCAL EMERGENCY NUMBER, OR GO TO THE NEAREST EMERGENCY DEPARTMENT.